One of the things we've struggled with over the years is the problem of how to keep users up to date with the latest features and options in evolve as they come online.
Actually, we realised a while ago that one of the things that is unique to SaaS is that the frequent development/ release cylcle (which is a great thing because it means we can innovate rapidly to bring continous improvements to the product without having to worry about upgrades and incompatibilities to an installed base) actually presents a challenge when it comes to training our users.
For instance, since V4 was released back in November 2007, we've actually had almost 30 releases and well over 1000 improvements and updates to the core product.
This has included many small features as well as some much larger enhancements.. The thing is that when we talk to users, we frequently find that although they might have seeen the release notes (we send out to company managers just before each release), without someting to put it into context, they often don't get to see the benefit and just go on using the system as before.. a real missed opportunity to get more productivity out of the system.
That's why we've launched the Evolve Academy.. A really simple, bite-sized and cost effective way for you or your recruiters to participate in a continuous training program that will keep them completely up to date as evolve continues to develop.
I've enclosed a full copy of Nick's press release below. If you've got any questions, do drop the support and training team and email - support@evolvedb.co.uk or call 01252 333344.
evolve™ academy launched
23rd April 2009
FCP Internet today launched their evolve academy, an online campus style training and professional services capability for users of their popular on-demand front office recruitment software service.
This new way of updating and helping users comes at a time when businesses are striving to get more out of the investments they have made in technology. FCP are offering this service to their users completely free of charge.
Nick John, MD of FCP said “evolve is a constantly changing and improving product. We release around four new versions every year and have done so since its first introduction in 2001. We realised recently after talking to users that they can fall out of step with the feature improvements and after all, most of these are designed to improve efficiency and make more money for our users businesses. So, this is part of our contribution to helping users in tough times”.
All training for evolve™ is now delivered online directly to users desktops, recognising that recruiters are busy people who find it hard to devote large amounts of time to dedicated face to face training sessions in a classroom format. evolve academy takes small bite sized elements of the product and delivers them to users in a way that fits their working environment and working practices - little and often, rather than all at once.
“This is just one of a number of measures that FCP have taken to provide recruiters with an effective, business benefiting front office service in these challenging economic conditions” continued John. “As well as free access to evolve™ academy, we are also offering a free data migration service (subject to terms) for users transferring from other systems and we are launching yet another upgraded product with a host of new features (Version5) in around four weeks time. Given the financial sense that on-demand, Software as a Service delivery makes, we believe that these additional measures will continue to attract new users to evolve™. It’s no longer good enough to have the sexiest product; you need the whole package to make the most sense for the business. The right features, a service that’s always available, support when you need it and hand holding and advice right through the lifecycle. That’s what you get when you sign up for evolve™”.
evolve™ is the leading Software as a Service (SaaS) delivered recruitment front office solution from FCP Internet Limited.
Nick John – 01252 333344
nick.john@fcpl.com
www.evolvedb.co.uk