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Recruitment Software Home

evolve — Wed, 02 Apr 2008 18:00:23 +0000

evolve™ Recruitment Software.

'If you want to reduce costs, improve productivity and enjoy feature rich, flexible and secure recruitment software all in one go, you need to evolve™.'

evolve™ recruitment software enables your consultants to share CVs, search thousands of contacts and candidates in seconds, manage your diary, generate and manage documents, send emails, texts and faxes and make placements, all from you Windows® desktop.

About FCP Internet and evolve Front Office Recruitment Software

evolve — Fri, 18 Jul 2008 15:05:37 +0000

FCP Internet Ltd is the author, developer and Service provider for evolve™, the leading Front Office solution for recruitment.

Established in 1996, we quickly built a reputation for expertise in network centric applications and technologies across a broad spectrum of industries. As our business developed, so did our ability to deliver leading-edge applications via the web and internet technology in areas including search engines, database design and workflow optimisation and management.

evolve Recruitment Software - fast scalable reliable

ben_stoneham — Fri, 18 Jul 2008 15:08:03 +0000

Fast, Scalable, Reliable

From startup to multinational.. whatever the size of your business, evolve™ recruitment software has the features, flexibility and capacity to support your business.

evolve™ is the tested and proven internet-based recruitment system, bringing instant global data to your desktop. Now you can access powerful Search, Calendaring, Management, Communication and Reporting functionality - all from a standard Windows PC*.

evolve Recruitment Software - Support at every stage

ben_stoneham — Fri, 18 Jul 2008 15:10:03 +0000

Support at every stage.

We never forget that we are custodians of your data and key to your day-to-day workflow efficiency.

That’s why we’re committed to providing a fast response to any query, development or training need you may have. We realise that we are your IT team and we take that responsibility very seriously, with highly trained and well resourced support services that ensure you get the most from your investment in evolve™.

The evolve Partner Program

ben_stoneham — Fri, 18 Jul 2008 15:15:40 +0000

The evolve™ Partner Program

With evolve™, you are not just buying into proven recruitment workflow management technology - but into a network of partners that deliver a complete solution to sourcing candidates, managing workflow, co-ordinating communications and integrating with back office billing and timesheet systems.

We are always looking for great people!

evolve — Fri, 18 Jul 2008 15:17:05 +0000

Our achievements and success are a direct result of the belief, talent and ambition of the people who choose to work at FCP Internet. Without exception, they are passionate about what they do and how they do it. We're going places and fast...

We are constantly on the lookout for individuals who share that passion and can add value to what we do. We’ve always keen to talk to talented individuals with relevant experience in software development, customer support, sales and for those with general experience in the delivery of Software as a Service.

The Continuous Development Program™

ben_stoneham — Fri, 18 Jul 2008 16:23:55 +0000

Continous Development Program™

evolve™ has a large and dedicated team of developers constantly working to ensure that we always deliver a leading-edge solution with advanced functionality.

What does this mean to you as an evolve™ client? First of all, you get seamless upgrades, free of charge and as soon as they become available. We also welcome your own suggestions for enhancements through our proactive account team and user group sessions.

evolve Recruitment Software - Features and Benefits

ben_stoneham — Sun, 20 Jul 2008 10:39:22 +0000

evolve™ - Features and benefits

As the most feature rich recruitment software on the market, evolve™ means your consultants will never waste time searching for contact details again.

Gone are the days of consultants stepping on each other’s toes or missing opportunities because data has not been released. The minute a vacancy, CV or new client is entered on the system, it is visible to everyone.

evolve recruitment software - Managing your clients contacts vacancies and placements data

ben_stoneham — Sun, 20 Jul 2008 10:42:56 +0000

Managing your data

evolve™ will make a positive impact across every aspect of your business operations.

Although advanced technology delivers a powerful range of tools, evolve™ delivers an intuitive and user-friendly interface. Within minutes of switching on for the first time, your consultants and managers will be enjoying real benefits.

evolve recruitment software - Integrated Document Management with Microsoft Office ®

ben_stoneham — Sun, 20 Jul 2008 10:49:02 +0000

Document Management

Document management is a key part of any recruitment software. evolve™ has some of the most powerful and flexible tools available, fully integrated with Microsoft Office®.

Whether it's editing and storing multiple copies of a Candidate's CV, a contract with a client, or just about any other type of document data you can think of, evolve™ has a fully integrated document management solution to meet you needs.

evolve for your type of recruitment business

ben_stoneham — Sun, 20 Jul 2008 10:57:20 +0000

For your type of recruitment business

evolve™ has been designed to deliver an effective workflow solution for all sizes and types of recruitment business.

Whether a start-up enterprise or a large multi-site operation, evolve’s™ advanced functionality, user-friendly interface and proven reliability bring you the integrated tools you need to thrive in today’s increasingly competitive marketplace.

For an established recruitment business

ben_stoneham — Sun, 20 Jul 2008 10:59:34 +0000

Established Recruitment Businesses

As a successful business, the choices you made at start-up regarding IT systems and workflow may not be serving your best interests now.

evolve™ can free your operation from the burden of managing an IT department, improve efficiency and facilitate expansion in a seamless non capital intensive way.

software for start up recruitment business

ben_stoneham — Sun, 20 Jul 2008 11:08:06 +0000

For startup recruitment businesses

Setting up a new business? Well, the last thing you need to worry about is IT infrastructure so, let evolve™ take the strain for you.

No servers, no maintenance, no software and best of all, no big bills just when you need them least.

When you’re launching a new enterprise, you need to spend your time thinking about one thing and one thing alone: recruiting. Certainly, the last thing you need to worry about whether your IT system is up to the job.

software for franchised and networked recruitment businesses

ben_stoneham — Sun, 20 Jul 2008 11:10:46 +0000

Franchise, federated and networked businesses

Multiple offices, multiple disciplines are common within these newer business models. evolve™ is a perfect fit where rapid scalability and broad network structure are the norm.

Couple this with zero capital expenditure and you have a winning solution.

In a fast-developing recruitment industry, we’re seeing a big rise in the number of new business models. Some organisations are embracing interconnected practices, while others are proving the value of shared and federated collectives.

Integrating with evolve™

ben_stoneham — Sun, 20 Jul 2008 11:16:15 +0000

Integrating evolve™ with other apps

In an increasingly interconnected business world, systems have to work seamlessly together. evolve

There’s no room for information bottlenecks, no room for lack of communications just because systems won’t talk to each other.

That's why evolve™ delivers a complete recruitment database solution that can be best summed up by the phrase ‘Integrated Workflow for Recruitment’ and offers one of the most advanced, open standards based SOAP based toolkit API to enable integration with almost any system that requires it.

Back and mid office integration with evolve™

ben_stoneham — Sun, 20 Jul 2008 11:19:02 +0000

Mid and Back Office Integration

Integration options for mid and back office systems are central to the integrated philosophy of evolve™.

It allows automatic data transfer between evolve and almost any third party system, whether run by you internally or by an outsourced service supplier.

In its simplest form, this can take the form of an automatic static download (by email for example) in a standard import format. We support a range of popular systems including Sage and Tempest.

Future-proof integration - the benefit of open standards in recruitment software

ben_stoneham — Sun, 20 Jul 2008 11:20:27 +0000

Future proof integration

We work in a fast-changing business environment. New ideas, concepts and systems are constantly evolving to meet shifting commercial demands.

Using the Open Standards approach to development, evolve™ is guaranteed future-proof.

Website integration with evolve - Webmodule API

ben_stoneham — Sun, 20 Jul 2008 11:22:35 +0000

Website integration

The webmodule SOAP Interface for evolve™ means you can post vacancies and receive applications to your website in real time.

Online recruitment has grown exponentially over the last few years – an expansion that is set to accelerate as the industry matures.

For almost any recruitment business today though, a web presence is no longer enough. Clients and candidates both demand an integrated system that allows them instant access to key information and processes.

Securing your data

ben_stoneham — Sun, 20 Jul 2008 11:26:16 +0000

Security is our No. 1 priority.

And we take it VERY seriously!

Since 1999, FCP has built up a reputation for running highly-available and highly-secure systems which is why evolve™ has been chosen to as the business-critical system for over 200 of the leading recruitment companies both here in the UK and Europe.

Storage and backup systems

ben_stoneham — Sun, 20 Jul 2008 11:28:59 +0000

Storage, backup and the safety of your data.

Looking after your data and helping you to access it quickly whenever you want it is the single most important aspect of our service.

As the most experienced and professional SaaS recruitment software provider in the recruitment sector, we have invested hundreds of thousand of pounds into our storage infrastructure, exceeding the capabilities of even our nearest competitor many times over.

An integrated approach to security

ben_stoneham — Sun, 20 Jul 2008 11:31:56 +0000

Network, app and user security

Data Security is a process, not an appliance!

Too often, implementing effective data-security is simply reduced to a purchasing decision about which of the latest and greatest bits of kit to buy. But the best firewall ever invented won't help you if your application is insecure, or someone gets physical access to your racks!

Software as Service - The clue is in the name!

ben_stoneham — Sun, 20 Jul 2008 11:36:02 +0000

Our Support Service Charter

We know that having the most advanced, secure and intuitive technology in the world means nothing unless it’s backed up by the highest levels of service.

We aim to make using evolve™ a great experience. Our goal has always been to ensure that our customers enjoy the very best support – and we’ve the systems in place to make sure that it’s more than a promise, but a guarantee.

First of all, you can rely on evolve™ to be there when you need it, with banking standard 99.999% uptime.

Continuous development™

ben_stoneham — Sun, 20 Jul 2008 11:38:55 +0000

Continuous Development

As the recruitment industry moves forward, so does evolve™. And in 7 years, our product has change a lot - 90% of which is down to othe new ideas our customers provided!

We pretty quickly found that making the system as effective as possible means listening to you, the users. So as part of our Continuous Development Program™, we invite you to contribute to the future direction of evolve™.

Banking standard reliability - We guarantee it!

ben_stoneham — Sun, 20 Jul 2008 11:41:29 +0000

Banking standard reliability - we guarantee it!

'5 nines' refers to a service availability of 99.999% - put simply it’s our guarantee that when you arrive at work on a Monday morning, you will find evolve™ there and ready to go.

So what's the big deal? Lots of suppliers offer 99%, or even 99.9%... so why should you care about a point or two?

evolve Core technology

ben_stoneham — Sun, 20 Jul 2008 11:43:41 +0000

Technology Overview

One key benefit of evolve is that is doesn’t require any special technology at your end. That’s because we’ve invested in some very special technology ourselves.

All you need is a standard Windows PC* with a broadband internet connection. We host evolve™ on our servers (around 80 of them), so you don’t need to spend money on new technology and new IT resources. You don’t even need new software. evolve™ is a total service to your desktop.

Browser-based simplicity, application-like power!

ben_stoneham — Sun, 20 Jul 2008 11:45:46 +0000

Front end application

evolve™ utilises standard browser technology to delivery the most feature rich web application on the market today resulting in the simplicity of the web with the power of a local app.

Web applications are the future of software and evolve™ offers a powerful but easy to use interface together with the very best featureset available in any front office recruitment database today.

But beneath that intuitive interface is real power.

Trade Associations and Professional Support Netwoks

evolve — Sun, 20 Jul 2008 14:55:38 +0000

Operating successfully in the recruitment marketplace can be substantially benefitted by forming trade associations and by maintaining industry standards.

Here at evolve, we recognise the importance of being to do those things and so we are proud to promote REC Compliance through the use of our Compliance Modeller, a unique feature of the evolve front office solution.

And we belong to one of the largest and most successful trade associations; the TEAM network which promotes interworking and collaboration for the good of it's members.

CV Parsing

evolve — Sun, 20 Jul 2008 14:56:43 +0000

Having the power of evolve™ at your fingertips really helps your consultants manage their time and activities efficiently but the real power lies with database and cv search. If you deal with large volumes of cv's then perhaps you need the option of cv parsing technology. cv parsing gets the data from cv's out of your email inbox and into your database quickly and cost effectively.

Job Board Posting and Applicant Tracking

evolve — Sun, 20 Jul 2008 15:01:00 +0000

Having listed all of your hottest vacancies in evolve™, it is then necessary to post those vacancies out to relevant Job Boards. We work with key providers in this space to integrate their posting services into evolve™ so that posting no longer becomes a chore. Postings are made automatically wherever an account has been setup.

3rd party Accounting Services

evolve — Sun, 20 Jul 2008 15:03:03 +0000

Whilst evolve™ is running your front-office activity to perfection, we fully appreciate that there are other aspects of your business that need to be integrated with it. One of these is accountancy. And if you have already chosen to outsource this function or if you are considering that, our chosen partners can be trusted to deliver a service with full understanding of the contribution that evolve™ can make.

Website Design and Integration with the evolve Webmodule

ben_stoneham — Sun, 20 Jul 2008 15:04:03 +0000

Whilst evolve™ looks after your front-office requirements, we understand the need to have jobs posted out to your website and to have applications and cv's flow straight into your databse with the minimum of overhead.

Maybe your website is already in place or maybe it needs to be built - either way, we have the experience and the partners in place to provide the inegration and functionality that you require.

Our experience lies in building and supporting front office systems, not designing and building websites!

The FCP Internet Management Team

evolve — Sun, 20 Jul 2008 15:07:03 +0000

The FCP Management Team

A great blend of recruitment experience, high technical competence and a passion for excellence in everything we do.

Non-Executive Chairman – Stephen Bullock

Stephen Bullock is a successful entrepreneur and a full time Private Investor and Consultant to early stage companies with a significant portfolio in the Internet, Technology and Software, B2B services, Media and Healthcare sectors.

Support in person

ben_stoneham — Sun, 20 Jul 2008 15:08:59 +0000

Support in person

Our highly trained and resourced telephone support team is available to instantly pick up on queries from you or your consultants as they arise.

We aim to deal with issues immediately whenever we can, but if this isn’t possible they’re tracked as support issues with predictable response times.

We also keep our eyes open for common problems and include them in the customer support portal to help all users.

Telephone support is available during normal office hours on +44 (0)871 200 3314.

Proactive Support

ben_stoneham — Sun, 20 Jul 2008 15:09:59 +0000

Proactive Support

Our team of Account Managers will take the time to visit you, explore how you are using evolve™ and work with you to ensure you are enjoying all the benefits that the system can deliver.

Every one of our Account Managers has significant experience of the recruitment industry, and their input will be invaluable in maximising your return on investment and using evolve™ to grow your business.

Support online

ben_stoneham — Sun, 20 Jul 2008 15:11:14 +0000

Online Support

As an evolve™ client, you have 24/7 access to all of the resources on our customer support portal.

As well as a quick search Knowledge Base and How-To guides, the portal includes news and information, tips on how to customise evolve™ for your individual use and a large catalogue of hints to help you maximise the potential of the system.

All of our training videos are accessible via the portal so you can brush up your skills when you have some time to spare and at a pace that suits you.

Training support services

ben_stoneham — Sun, 20 Jul 2008 15:12:48 +0000

Training Support

When you invest in evolve™, you buy into a total service that includes the very best training programmes.

We know how to get the best from evolve™, and we’ll make sure that everybody in your business will be confident and comfortable with evolve’s™ functionality - and able to rapidly turn that knowledge into positive results.

Basic training lasts for one day at our dedicated training suite in Aldershot, Hampshire. On-site training is possible but to really gain maximum benefit, we recommend attending our bespoke facilities.

The power of the network!

ben_stoneham — Sun, 20 Jul 2008 15:22:05 +0000

The evolve™ network

Our high-availability multi-tenant architecture isn’t the only thing that makes evolve™ unique.

We also have some special arrangements when it comes to how we connect to the internet.

The benefits of a multi-tenant platform for recruitment software

ben_stoneham — Sun, 20 Jul 2008 15:26:36 +0000

System architecture multitenancy

evolve's™ multitenant architecture is unique among recruitment and staffing database software suppliers and enable FCP to guarantee scalability, security and availability that is not possible with other systems.

This guarantee is only possible because of our multi-tenant architecture.

Working with evolve

evolve — Sun, 20 Jul 2008 15:35:27 +0000

Working with evolve™

evolve™ delivers Integrated Workflow for Recruitment - and we believe that it’s the most advanced, intuitive and efficient system available.

That belief is based on positive feedback from our clients: recruitment businesses of all sizes and across all sectors that have one thing in common: they enjoy improved processes, enhanced service delivery, faster growth and increased profitability as a direct result of evolve™.

Improving your workflow

ben_stoneham — Sun, 20 Jul 2008 15:37:22 +0000

Improving your workflow

evolve™, 7 years in development and now at Version 4, has been developed in conjunction with hundreds of recruitment companies working in the Permanent, Temp, Contract and Multi-discipline markets.

It offers unparalleled functionality to help your consultants enjoy a more efficient working environment.

Process matters - Workflow process consulting services

ben_stoneham — Sun, 20 Jul 2008 15:38:36 +0000

Workflow process consulting

With powerful workflow tools, evolve can help you maximise the return on the value of your database and increase process efficiency throughout the company. We can help you make the most of these tools with our process consulting services.

Although evolve™ works very effectively ‘out of the box’, getting the most from the powerful workflow options means implementing evolve as part of a general review of processes and procedures.

Reporting and data export services

ben_stoneham — Sun, 20 Jul 2008 15:45:07 +0000

Management reporting and data exchange

You can only measure the results of an integrated system when you can see how effectively users are working.

evolve™ gives you the tools to achieve that, bringing multiple reporting options to personnel across your business. So while a consultant can access real-time performance or internal activity reports, a manager can gain more in-depth performance and ROI data.

evolve’s™ reporting system integrates with Microsoft Excel®, so you can process and save all data off-line.

Searching

ben_stoneham — Sun, 20 Jul 2008 15:47:26 +0000

Searching in evolve™

evolve™ creates a single global database for your business, fully searchable in real-time.

Quite simply, you can search millions of records in seconds!

All of your records are entered onto the system and are then instantly available to all of your consultants, 24 x 7, wherever they log on.

The Compliance Modeller

ben_stoneham — Sun, 20 Jul 2008 15:50:17 +0000

The compliance modeller™

With increasing employment legislation and the ever present need for robust in the business, the evolve™ Compliance Modeller is a unique feature which allows your consultants to maintain adherence to the rules and guidelines that you set up.

Whether that be CRB checks or the monitoring of diversity, evolve™ is there working to streamline your business.

With the pace of recruitment increasing all the time, it is essential for your business to comply with specific rules and processes that govern the sector in which you operate.

The Dashboard

ben_stoneham — Sun, 20 Jul 2008 15:51:56 +0000

The Dashboard

See what's going on across you whole business at a glance.

The dashboard screen greets you when logging into evolve™. At a glance it shows you whatever you want to see to quickly and easily manage your day. Activities, Chase List, Birthdays, Current Jobs, Interviews, Tasks etc. And best of all, it's completely bespoke so you can configure it to meet your own specific needs.

CV Pool search thousands of CVs in seconds

ben_stoneham — Sun, 20 Jul 2008 15:54:50 +0000

The evolve™ CV Pool™

If you want to create more time, reduce overheads and create a secure, flexible database all in one go, you need evolve™.

Just one of evolve™’s unique features is that it allows documents to be imported, indexed and searched without having to create database records manually.

Software as a Service (SaaS) - what, how and why!

ben_stoneham — Sun, 20 Jul 2008 15:59:51 +0000

Software as Service Overview

Software as a Service (SaaS) - can help companies save costs, increase productivity and improve reliability.

As one of the first SaaS providers in the industry, FCP delivers evolve™ to several hundred high-profile recruitment and staffing agencies in the UK.

evolve™ is delivered by FCP on a managed service provider platform. This type of system is usually referred to as Software as a Service (SaaS).

Our investment for your benefit

ben_stoneham — Sun, 20 Jul 2008 16:03:21 +0000

Our investment for your benefit

When it comes to evolve™, we will make no compromises in design or delivery..ever!

Right from day one, we realised that to become the best Software as a Service provider in the recruitment sector, we needed to deliver our system more competitively and with and with many times the levels of reliability, functionality and efficiency than a user could do themselves (and with most of our competitors doing little more than throwing a single server in a rack in some cheap Datacentre, we just knew that we could do better than them too!).

The real cost of software

ben_stoneham — Sun, 20 Jul 2008 16:04:51 +0000

The real cost of LAN software

The alternative to taking advantage of evolve’s™managed service is to buy your own LAN based software. But one glance at the facts tells you all you need to know about this option.

We are always looking for great people!

ben_stoneham — Sun, 20 Jul 2008 16:46:02 +0000

Skilled, Motivated and Excited about SaaS ?

Let's talk!

Contact us

ben_stoneham — Sun, 20 Jul 2008 16:50:48 +0000

If you'd like to leave us a message, fill in the form below and one of our sales team will contact you quickly (we aim to respond within the hour during normal working hours).

Otherwise, just pick up the phone and dial - +44(0) 1252 33 33 44 or skype: evolvesales

software for contract recruitment

ben_stoneham — Sun, 20 Jul 2008 17:14:00 +0000

Contract recruitment

You're in a business that needs rapid response so having all the vital facts at your fingertips wherever you are, whenever you need it is crucial.

Looking after your contractors is a pre-requisite for keeping them on your side and happy. evolve™ does all of this and more, making us the business critical partner that everyone wants to work with.

evolve™ delivers a proven workflow process that makes managing multiple placements and contracts straightforward and hassle-free.

software for permanent recruitment businesses

ben_stoneham — Sun, 20 Jul 2008 17:14:53 +0000

For perm recruitment

Multi-task management is a daily activity in any successful permanent recruitment business.

Multiple vacancies, varied clients, coupled with job adverts and candidate search - it's a busy role! evolve™ allows you to spend your time where it's invested best - clients and candidates. The admin is simple and intuitive and most importantly, helps you to maximise your daily impact.

software for search selection and headhunter recruitment businesses

ben_stoneham — Sun, 20 Jul 2008 17:15:50 +0000

Search, Selection and Headhunters

Managing the myriad of projects, candidates, tasks and activities in a productive, professional and productive way is core to any successful recruitment business, but the specific demands of search and selection / headhunting means that the recruitment database solution you choose must be developed with this in mind.

The evolve™ solution underpins this whether you have one or one hundred offices, one or five hundred consultants.

Total flexibility, total control, zero overhead, maximum peace of mind.

evolve Recruitment Software - Request a free demo

ben_stoneham — Sun, 20 Jul 2008 19:42:45 +0000

Get an online demo

Ask us for a free demo today and see for yourself what evolve™ recruitment software could do for your business.

Fill in the form below to request a demonstration - one of our sales team will contact you quickly (ususally within the hour during UK working hours).

Call me back

ben_stoneham — Thu, 07 Aug 2008 13:30:12 +0000

Request a call back!

Find out for yourself what evolve™ could do for your business. Fill in the form below and we'll give you a call back (ususally right away during UK working hours).

We'll get back to you

ben_stoneham — Thu, 07 Aug 2008 14:57:56 +0000

Thanks for getting in contact with us. We will do our best to get back to you quickly (during working hours GMT, this will normally be within an hour of you email)

Client support

ben_stoneham — Thu, 21 Aug 2008 10:22:42 +0000

If you have login rights to either the FCP Support Portal or FCP Client Management System, please click the relevant link below (you will require your USB keys for this)

If you need to speak to our support team then please call our support line on +44 (0)871 200 3314

Login to FCP Support Portal - https://support.fcpl.com

Launch of the new evolve website..

ben_stoneham — Thu, 21 Aug 2008 11:09:08 +0000

Way back when...

If you have never used it, The 'Wayback' machine over at archive.org is an amazing resource. It can provide you with a snap shot of just how a given website has looked going back through the years. Just type in a URL and it will show you how a site was 'way back when' (try putting in Google to see how that looked in '98).

How much will it cost to migrate my data from XXX system?

evolve — Thu, 21 Aug 2008 14:34:42 +0000

We quote and undertake data Import on a time and materials basis.

Often a simple import will take as little as a couple of hours, typically though an average import will run to a day or two, although we have done imports that have taken as long as 3 weeks (a lot of very complicated data with no supporting documentation!).

In the past, we have imported data from other systems including: Bond Adapt, Voyager, Net Resourcer, Arithon, TriSys, Recruit and many more.

Can I have multiple versions of evolve™ for each of my business units?

evolve — Thu, 21 Aug 2008 14:41:46 +0000

Sure. We have several customers that either run discrete business units, or have several separate recruitment businesses that they want to manage through one system and reports. Please contact our pre-sales team to explain your needs and we can organise appropriately.

How many users do you have?

evolve — Thu, 21 Aug 2008 14:42:32 +0000

As of right now (Q4 2007) around 1,000.

Is online training available for my staff?

evolve — Thu, 21 Aug 2008 14:43:37 +0000

It is.

We have a complete online e-learning system as well as trainers who can coach you in person or in a group online.

Please contact our training suppot team: training@evolvedb.co.uk to book and request more info.

I want to use XXX accounting system. Can you integrate with it?

evolve — Thu, 21 Aug 2008 14:44:27 +0000

Very likely. We have several data integration options including Data Export and SOAP interfaces and already have standard export formats for popular accounting packages including Sage.

Please contact our pre-sales team to talk further about this.

What ROI can you show me for evolve™?

evolve — Thu, 21 Aug 2008 14:45:13 +0000

A great question! We have a ROI calculator available online here.

Can I pay for your services via a credit card or online?

evolve — Thu, 21 Aug 2008 14:45:56 +0000

Sure.

We can take credit (Visa, Mastercard) and debit cards (Visa) no problem at all. Debit cards attract no handling fee, while we charge a 2.5% fee for credit cards unless you choose to pay annually in advance in which case, we will absorb this cost. We use Bank of Scotland as our Merchant Services Provider and partner with SecPay for processing transactions.

We are on a quick-turnaround, fast growth plan to start our recruitment business, we need a system very quickly, is this something you can do?

evolve — Thu, 21 Aug 2008 14:46:47 +0000

We have a fairly constant schedule for new evolve™ setups, training and configuration, but often have as many customers working to a 2 month window as those who need to be up and running in a week.

Depending on your data import / data migration requirements, we can therefore usually accomodate very tight schedules and can get things implemented in as little as a few days. Contact the pre-sales team to talk about your needs.

What is the minimum spec PC/ internet connection required for me to use evolve™?

evolve — Thu, 21 Aug 2008 14:48:07 +0000

evolve™ will actually work on a very low spec PC, but for the best user experience, we recommend a modern Pentium 4 with at least .5 Gb of memory.

Similarly the internet connection doesn;t need to be super fast. We have 40 user offices working just fine on 2 Mb connections, but with anything from 8-20Mb ADSL and cable now available at a price that a couple of years ago bought you just 2Mb, you have a large range of choices.

I'm based outside of the UK. Do you have clients elsewhere? Can I use evolve™ from ouside of the UK - on holiday for instance?

evolve — Thu, 21 Aug 2008 14:49:41 +0000

Absolutely! Although many of our customers are in the UK we also have lots of clients and users stretching from Barbados in the Caribbean right through Europe (France, Germany, Spain, Cyprus) to Hong Kong, Australia and South East Asia.

Can you provide me with a complete IT support service?

evolve — Thu, 21 Aug 2008 14:50:31 +0000

No. We specialise in providing support to our users for our products only, however we can recommend some good independent third party support companies including Virtual IT, Quiss PLC and Urban Networks. Please see our partner pages for more information.

Can I use evolve™ 'out of the box' or do I need to configure it?

evolve — Thu, 21 Aug 2008 14:51:35 +0000

As part of the initial setup process we will pre-configure all of the user-definable data fields (keywords and skills for example) for you and set the system up with a standard set of defaults that will allow you to start using the system from day one.

Having said this, although lots of recruitment companies get on very well with all of the default settings, we think that to get the very best out of evolve™ it's worth spending a little time understanding the range of configuration options available.

Do you do a 'lite' version of evolve™ ?

evolve — Thu, 21 Aug 2008 14:53:18 +0000

No, full fat only!

The thing is that some of our competitors use 'lite' or 'small user' version of their products knowing that once you are using it, switching to anything else becomes more difficult (and with one of two of them, it's actually impossible to get you data out!).

We don't play that way - we want our customers to continue using evolve™ because they actually like it.

The other thing is that by 'lite' what they really mean is 'cut down' - but then we don'know too many recruitment companies that are cut down, do you?

We recruit for the voluntary/charity sectors, can you provide us with a discount?

evolve — Thu, 21 Aug 2008 14:58:50 +0000

If you are a UK registered charity, we may be able to offer a special rate on Managed Service Fees. Please contact us to discuss.

Can I buy evolve™ to host myself ?

evolve — Thu, 21 Aug 2008 15:00:32 +0000

We don’t offer this as an option right now. In truth, we probably won’t ever offer it as the whole point of the architecture is that it should offer a level of reliability and scalability that end users wouldn’t be able to match.

Our multi-tenant architecture means that quite a few machines (around 24) would be required as a minimum in order to host it yourself.

Can you provide reference clients for me to talk to?

evolve — Thu, 21 Aug 2008 15:01:58 +0000

Absolutely - in fact we would encourage you to. Around 50% of our new business comes in from personal recommendation and we are proud of the strong relationships we have with our customers.

With clients that range from 1-2 person 'lifestyle' agencies, right through to a FTSE100 quoted company, we will be able to put you in touch with someone in your sector, with similar requirements that is using evolve™ today.

Which Back Office service providers do you support?

evolve — Thu, 21 Aug 2008 15:02:58 +0000

We can offer CSV format exports to accommodate almost any back office system including Voyager Mid-Office, Sage® and Tempest®.

We also offer automated integration solutions to provide data to a number of outsourced back office providers including Hydra, GIANT Services and Inside Out.

I'm looking for software to manage my church!

evolve — Thu, 21 Aug 2008 15:03:56 +0000

You are probably looking for http://www.evolvedb.com. The are a software company based in Albuquerque who do software for just that sort of thing (we are not affiliated or connected in any way).

Why is a multi-tenant architecture better that the alternatives? Why should I care how the evolve™ system is delivered?

evolve — Thu, 21 Aug 2008 15:05:28 +0000

Multi-tenant architectures rely on large numbers of servers (we have over 80) all working together in unison to deliver users unparalleled reliability and power. If you care about reliability, scalability and flexibility and want to deliver a hosted application to large numbers of users, then a multi-tenant architecture is the only way to do it!

Does evolve™ support any other languages except English?

evolve — Thu, 21 Aug 2008 15:07:42 +0000

evolve™ supports the UTF8 characterset for data and documents (CVs in Cyrillic are no problem!), but the user interface, training materials and support site is only available English right now.

We work all over the world, does evolve support multiple currencies?

evolve — Thu, 21 Aug 2008 15:09:20 +0000

Yes! evolve™ is agnostic when it comes to currency, so whether it's US Dollars, British Pounds, Japanese Yen or the Costa Rican 'Colon' (yes really!), then even if we don't have it in the default configuration, we can add it with no problem.

Do you have any integration documentation available for the SOAP Toolkit API you offer for Back Office and Web integration with evolve™?

evolve — Thu, 21 Aug 2008 15:13:27 +0000

We do. Please contact our pre-sales team for more information.

Does evolve™ have workflow to manage credit control/checking process?

evolve — Thu, 21 Aug 2008 15:14:18 +0000

It does. Credit control workflow is standard in the product, as is the ability to set who has access to this data.

I have a part-time user, can you sell me a part-time license?

evolve — Thu, 21 Aug 2008 15:15:32 +0000

Since evolve™ is a full-time, 24hr per-day, 7 day per-week, 52 week per-year system, we are only able to sell full-time licenses!

Does evolve™ have feature XXX?

evolve — Thu, 21 Aug 2008 15:16:28 +0000

With over 200 recruitment companies in the UK using evolve™ to run their businesses, there is a good chance that we already have the key feature you are after. evolve has a huge amount in it and after 6 years of development, the product is both mature and stable with lots of 'detail' that you don't tend to get with new (and therefore unproven) systems.

Having said that, we recognise that we don’t have the monopoly on good ideas and many of the great features that evolve™ has have come about as a result of an idea or request from a customer.

What multi-posting tools does evolve™ support?

evolve — Thu, 21 Aug 2008 15:17:10 +0000

We support Broadbean’s posting and applicant tacking system. Read more about it on our partner pages here.

Do you support Windows Vista® / XP 64® bit edition?

evolve — Thu, 21 Aug 2008 15:18:03 +0000

Not at the moment. There just aren’t enough people running 64 Bit versions of Windows® to make this worthwhile.

I want to be able to automatically create and store copies of Contracts, Timesheets, Terms and Conditions and so on.. Can evolve™ generate all of my paperwork automatically?

evolve — Thu, 21 Aug 2008 15:19:03 +0000

Yes, The document management system in evolve™ integrates with Microsoft Word® directly to allow you to produce one or multiple contracts (and any document that uses data from evolve™) in real time with a single click of the button.

Each time a document is subsequently edited, a copy of the document, together with a history item showing who worked on it and what was edited is saved back to the system against the appropriate database record.

Do you support Apple Mac® / OSX®

evolve — Thu, 21 Aug 2008 15:19:52 +0000

In theory, you could use a Macintosh® computer either with Windows® Natively (since Macintosh® switched to Intel CPUs a couple of years ago this has been possible – even dual boot with things like Bootcamp®), or with a virtualisation product like VM Ware (we actually use VM Ware for testing different configurations of PC, so it does work).

We don’t have any plans to support Mac OS natively though.

Can I access evolve™ from an Internet Café?

evolve — Thu, 21 Aug 2008 15:21:01 +0000

In theory you can (evolve™ can be accessed from any physical location via the internet), however it does depend on the set-up that the individual Internet café has. Some (the better ones), allow you to set-up and install software on a per-session basis (the PC is reset when you stop using it). evolve™ needs certain software to be installed in order to access various system components.

What options are there for user permissions? Can you define roles and permissions in evolve™?

evolve — Thu, 21 Aug 2008 15:22:19 +0000

Lots! Probably too many to list here, but one of the key points of focus in the V4 release of evolve was to substantially increase the range of access controls that were available at individual user level.

You can (for example) set a user to have view-only rights to Client Accounts (because you only want your credit control team to be able to access the records for writing), but allow them full access to Candidate Accounts (each time the data in accounts is changed, a record is written into history anyway that shows who and what was changed).

Do you support inbound SMS/ Email in evolve™?

evolve — Thu, 21 Aug 2008 15:23:05 +0000

Not right now. Its something we have been asked about in the past and if enough people start asking, then we will look at it again.

Can I use evolve in a Terminal Server or Citrix environment?

evolve — Thu, 21 Aug 2008 15:24:14 +0000

Terminal Services® and Citrix® Environments

Not right now, due to a limitation in the way terminal Services supports shared system services..

Although in fact most of evolve does seem to work OK in a Terminal Services® environment (including tokens and user login), there are complications with multi-session support for the components (kernel-mode drivers) that handle virtual storage integration. This isn't a limitation of evolve™, but rather is a problem that Terminal Server® and Citrix® have with lots of advanced applications that work at system level.

Do you support any other browser other than Internet Explorer®?

evolve — Thu, 21 Aug 2008 15:25:03 +0000

No. Many of the technologies we use rely on the close integration that is available between Microsoft Internet Explorer® and the Windows® Desktop.

You are free to use other browsers (we like Firefox®) for day to day browsing though.

I have a great idea for XXX, can you build it for me?

evolve — Thu, 21 Aug 2008 15:26:28 +0000

Maybe. It depends what it is of course. If it’s a feature for evolve™, then we’d encourage you to submit it to our Continuous Development Program™ which means that others could benefit from it - and you would get it at no additional cost. If it is something that’s separate from evolve™ itself, then do ask and we’ll take a look.

Can evolve™ be customised for my business?

evolve — Thu, 21 Aug 2008 15:27:13 +0000

Yes. Our architecture design does allow for customisation of the evolve™ system to suit individual business requirements, although we would first encourage you to look closely at what is possible as standard before choosing this route. In truth, we don’t do much customisation these days as most people find that the system already does what they need in one configuration or another.

Do we have to have the hardware keys to use evolve™?

evolve — Thu, 21 Aug 2008 15:28:09 +0000

Yes. Our security model requires that every user of evolve™ uses a hardware key (their proper name is 'token') to identify themselves to the system.

Without a key (or to be precise, without the unique Digital Certificate that resides on the key and identifies the user), it isn’t even possible to get past our perimeter network firewalls.

What custom reporting is available through evolve™?

evolve — Thu, 21 Aug 2008 15:28:58 +0000

evolve™ offers three levels of reporting, two of which are standard in the system, the third being a Management Information System (MIS) based around the popular Jasper reporting engine, available to customers who wish to make use of the sophisticated output formatting that the system offers.

Included within the product itself are a set of simple activity and administration reports that allow every user access to the straightforward metrics and administrative tasks that are useful on a day to day basis.

Can I monitor my employees activity on evolve™?

evolve — Thu, 21 Aug 2008 15:29:33 +0000

You can. One of the key features of the evolve™ architecture is that it allows managers to report and analyse on many aspects of user activity, beginning with login, right through the updates to key records they make and workflow processes they go through. And because evolve™ is unique in using 2-factor authentication (hardware keys), you can be 100% certain of who is who.

Does evolve™ integrate with Microsoft Word® directly?

evolve — Thu, 21 Aug 2008 15:30:26 +0000

Yes. It is one of the unique features that set us apart from other web delivered solutions.

We have FULL Microsoft Word® mail merge and document storage integration and you can load from/save back to evolve (which records the activity automatically against the record), just as you would from your desktop PC. There’s no need to go through the painful ‘Save As’ > ‘Browse’>’Upload’ process that other web based products have.

Do you offer a trial version of evolve™?

evolve — Thu, 21 Aug 2008 15:31:07 +0000

We don’t do trial versions of the system because without the benefit of post sale set-up and configuration consultancy (and training on the product).

The thing is, evolve™ is a BIG system - it does a lot! much, much more in fact than the majority of other systems out there and unless they have had the system setup, configured and explained properly to them, they don't really get to see the full potential that the system has.

Does evolve support earlier versions of Windows® (2000 or 98) or Office 2000®?

evolve — Thu, 21 Aug 2008 15:31:54 +0000

Not any more. Unfortunately many of the advanced features available in later versions of Microsoft Office® and Windows XP® just aren’t available in earlier versions and so we took the decision to stop supporting these products at aroudn the same time Microsoft stopped providing official support.

Does evolve™ integrate with Outlook® directly?

evolve — Thu, 21 Aug 2008 15:32:32 +0000

evolve™ provides partial Microsoft Outlook® integration – email messages sent out from evolve’s™ own email client interface can be automatically forwarded on to a local mail account.

We don’t support the sending of email directly from Outlook® because many of the clever features provided within evolve’s™ own email client (email mailmerge, templating, automatic document attachment with inline mail merging) wouldn’t be possible in Outlook®.

What level of service and support can I expect from FCP and evolve™? Do you have a Service Level Agreement?

evolve — Thu, 21 Aug 2008 15:33:23 +0000

We offer industry leading support with a range of way to access our services including business hours telephone helpdesk support, a 24hr, 7 day per week online support portal with email ticketing and online issue tracking all backed up by proactive account management by people who understand recruitment and will make it part of their role to learn about your business.

Put simply - we consider ourselves a service company providing a technology product, rather than a technology company providing a service.

How flexible is evolve™ – can I set my own fields?

evolve — Thu, 21 Aug 2008 15:34:08 +0000

Very and yes you can!

evolve™ has over 100 different tables to store data in and there is a good chance that there will already be a field to fit.

We can of course also offer customisation, however the introduction of the Compliance Modeller™ in version 4 allows you to design and set additional questions and data fields, along with complete workflow control.

Why have you chosen Unix (Linux, BSD) as a back-end platform, rather than Microsoft® / SQL Server®?

evolve — Thu, 21 Aug 2008 16:00:45 +0000

Because our techops guys like to sleep well at night!

Seriously though, 2 reasons - first (and most importantly) is reliability : UNIX (we use flavours of Linux and BSD Unix) is REALLY reliable. We literally have servers that have have their uptime measured in years (1070 days continuous uptime on one machine recently).

Do you use RAID technology to keep our data secure?

evolve — Thu, 21 Aug 2008 16:02:48 +0000

Absolutely, but hardware RAID has its limitations (and risks) so have systems and infrastructure beyond that to guarantee your data.

All of our storage subsystems are RAID Level 6 (Mirrored and Striped), based around an enterprise class NetApp Metro Cluster Fibre Channel Storage Area Network (SAN) featuring over 12 terrabytes of storage.

Our platform architecture is then designed so that each individual SAN is in turn mirrored in real time to a secondary (identical) SAN storage array.

How many users can you support?

evolve — Thu, 21 Aug 2008 16:03:37 +0000

Good question!

When we were testing our current hardware platform we ran out of local bandwidth and capacity (that’s on the system that was acting to simulate the users) at around 12,000 users. We simply could't push any more data over the network to test any more than this (i.e the limitation wasn't the evolve™ platform!)

What is the maximum number of records/amount of data you can support in evolve™?

evolve — Thu, 21 Aug 2008 16:04:48 +0000

In theory this is unlimited (and certainly for all practical purposes) and we have evolve™ customers with hundreds of thousands of documents ( more than 300,000 CVs) and millions of records. Across our entire customer base, we have around 4 million CVs and 20 million documents stored.

We are a company with a system/ service that we think might be interesting to evolve™ users, can we talk to you about it?

evolve — Thu, 21 Aug 2008 16:05:44 +0000

Please do. You can talk to our Tech Operations team on +44 (0)1252 33 33 44.

Who owns FCP?

evolve — Thu, 21 Aug 2008 16:06:28 +0000

FCP is a privately owned company with a board comprised of both executive management and professional investors. FCP has been in existence since 1996 and first developed and launched evolve™ in 2001.

I’d like to link to your website, will you provide a reciprocal link to me?

evolve — Thu, 21 Aug 2008 16:07:26 +0000

We’d be very pleased to see a link to us. Unfortunately due to the number of requests we get can’t promise to provide a reciprocal link to anyone other than our business partners.

Do you take people on work experience?

evolve — Thu, 21 Aug 2008 16:07:56 +0000

We don’t I’m afraid.

What does FCP stand for?

evolve — Thu, 21 Aug 2008 16:08:33 +0000

Absolutely nothing!

FCP had originally started out life as a hosting and web design company back in the mid 1990s.

When the current shareholders were looking for a vehicle to build a Software as a Service business on back at the end of the 1990s, FCP was chosen (because of its experience with high-availability hosted database solutions) and the name was kept for simplicity‘s sake.

Do you have statistics available to show evolve™ system performance?

evolve — Thu, 21 Aug 2008 16:09:40 +0000

Yes, absolutely. Please ask the sales team for further details.

Some numbers you might be interested to hear in the meantime though...

Who provides your connectivity?

evolve — Thu, 21 Aug 2008 16:10:22 +0000

We don't rely on any 3rd parties to provide connectivity to us since FCP is an independent Internet Service Provider in our own right (AS34830).

We are the only software provider in this market who has this capability.

What does 5-nines (99.999%) availability really mean? How do you achieve it?

evolve — Thu, 21 Aug 2008 16:11:03 +0000

5 Nines (or 99.999%) service availability refers to the amount of uptime you can expect from a service. FCP with evolve™ is the only SaaS provider to the recruitment industry that not only claims telecoms-standard 5-nines availability, but (we put our money where our mouth) - offers very substantial money back guarantees in this regard.

How is the evolve™ database structured. Will our company data be in the 'same' database as others?

evolve — Thu, 21 Aug 2008 16:13:42 +0000

Absolutely not!

While our multi-tenant architecture allows a shared hardware infrastructure, each client’s data is physically separated between client builds.

Although shared database schemas are the most common way of building online applications (because it's cheaper to build shared systems this way, so many of our competitors do), we believe that this is fundamentally wrong - your data should NEVER share anything except the underlying hardware infrastructure.

Can I have a regular dump of my data?

evolve — Thu, 21 Aug 2008 16:14:22 +0000

No problem at all. It’s your data!

While we don’t have any clients who make use of this facility, we understand why emotionally, customers like to feel that this option is available to them.

If that is what you need though , then we can arrange to provide complete or partial data exports to you (posted or couriered on DVD) on a weekly or monthly basis. Please contact the pre-sales team to discuss these options.

How often do you back up?

evolve — Thu, 21 Aug 2008 16:15:30 +0000

We have a multi-layered backup strategy that reflects our platform architecture. This would be quite complex to cover in detail here, but can be summarised as:

1. All ‘live’ data is replicated in real time. At any time there are no less that two identical copies of all ‘live’ data at our primary datacentre. Note that by replicated, we don’t just mean the use of RAID (see FAQ). This allows us to guarantee continuous data availability with no downtime, even for maintenance of the storage subsystems.

How safe is my data? Why should I trust you to look after it?

evolve — Thu, 21 Aug 2008 16:17:42 +0000

Very! More importantly, it’s much, much safer that you could probably make it yourselves.

We understand very clearly why putting your data in someone else’s hands is a worry, which is why we have designed our systems and the processes we have to make sure that even in the event of a catastrophic incident (a bomb or plane crash destroys the datacentre for example), your data is recorded to a second independent location.

In addition to multiple redundant systems, physical access to the locations is restricted to a very limited number of authorised persons.

Can evolve integrate with XXX product?

evolve — Thu, 21 Aug 2008 16:20:10 +0000

Probably. It does of course depend on what product XXX is and what options it offers for talking to and getting data from evolve™. Most products (those that provide any kind of data integration service at any rate) will in the most basic of cases allow you to import data in a text-file format (.csv, tab separated and so forth).

evolve™ can of course support all these and if the application in question needs data in a particular format, we can always write a custom report to do this.

What is evolve™ written in?

evolve — Thu, 21 Aug 2008 16:21:04 +0000

We believe in using the right tools for the job. That means that we use a whole range of technologies, languages and platforms, each chosen because it is best-in-breed for what it does.

The evolve front end interface is mainly HTML, DHTML and JavaScript with Java used for a couple of components like the toolbar. We also have some local client applications (providing things like document management system integration) written in .Net/ C# and C++.

Is evolve™ an Open Source system?

evolve — Thu, 21 Aug 2008 16:21:36 +0000

evolve™ itself is not; however it is built around several key open source technologies which we use to deliver the system including Apache, MySQL, Python, Open SSL and of course Gentoo® Linux.

Back and mid office solution providers

evolve — Fri, 22 Aug 2008 13:45:23 +0000

Very few front office systems operate in isolation and agencies are more and more concerned about having a seamless front to back office solution.

When you invest in evolve™, you also invest in the partnerships and integration that is already tried and tested and that provides this seamless solution. Whether it be timesheeting or pay and bill processing, you can be confident that our partners have experience of working with us to meet all of your needs.

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evolve — Fri, 05 Sep 2008 12:56:48 +0000

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FCP Internet - An expert SaaS Provider

evolve — Fri, 05 Sep 2008 16:40:29 +0000

FCP - an expert SaaS provider

With over 7 years of experience of delivering solutions online, we understand what it means to trust your business critical applications to a third party.

That’s why we focused a substantial amount of our resources on getting the platform right.