We’re committed to providing a fast response to any query, development or training need you may have. We realise that we are your IT team and we take that responsibility very seriously, with highly trained and well resourced support services that ensure you get the most from your investment in evolve™.About us
You get seamless upgrades, free of charge and as soon as they become available. We also welcome your own suggestions for enhancements through our proactive account team and user group sessions.
We aim to make using evolve™ a great experience. Our goal has always been to ensure that our customers enjoy the very best support – and we’ve the systems in place to make sure that it’s more than a promise, but a guarantee.
Our highly trained and resourced telephone support team is available to instantly pick up on queries from you or your consultants as they arise.
Our team of Account Managers will take the time to visit you, explore how you are using evolve™ and work with you to ensure you are enjoying all the benefits that the system can deliver.
As well as a quick search Knowledge Base and How-To guides, the portal includes news and information, tips on how to customise evolve™ for your individual use and a large catalogue of hints to help you maximise the potential of the system.
We know how to get the best from evolve™, and we’ll make sure that everybody in your business will be confident and comfortable with evolve’s™ functionality - and able to rapidly turn that knowledge into positive results.
With evolve™, you are not just buying into proven recruitment workflow management technology - but into a network of partners that deliver a complete solution to sourcing candidates, managing workflow, co-ordinating communications and integrating with back office billing and timesheet systems.
Candidate pool replication allows you to run multiple separate instances of evolve (for different operating businesses for example) & share Candidate CVs between them!
The data export system within evolve™ allows data to be exported in csv format either on an on demand basis or on a pre-scheduled regular basis.
Campaign Manager provides the additional functionality to allow candidates CV’s to be automatically added to the candidate database in evolve™ through the parsing of CV data into the candidate record.
This plug-in allows recruiters with a valid Broadbean account to access and post ads to job boards out of the evolve™ application and then to receive applications back directly posted to the relevant shortlisted vacancy.
With increasing employment legislation and the ever present need for robust in the business, the evolve™ Compliance Modeller is a unique feature which allows your consultants to maintain adherence to the rules and guidelines that you set up.
evolve™ is unique - we host it on our own servers (around 80 of them!). This means you don't need to spend money on new technology and new IT resources.
evolve™ is also the clear choice for ambitious recruitment agencies that anticipate growth (of any size!) in the future.
evolve™ comes with an industry leading 99.999% availability (5nines). What this means to you is the promise of less than 6 minutes of total downtime a YEAR!